I have used B-Connected for a number of years for both home and business. I have always been impressed with the customer care. Nick is very easy to talk to, has a great sense of humour, and never seems to get too stressed even when he's had to crawl into some pretty unpleasant areas! Calls are always followed up, the work is highly professional, the bill is never a surprise, and clean up is always done. Outstanding. I highly recommend! - Rod N